Artificial Intelligence

Audio analysis

Audio analysis enables the automatic processing of videos and audios to extract information, from transcription to conversation intent, or important data for classifying audio and understanding and analyzing content massively.

 
 

Audio analysis

 

  • Analysis of videos or audios in various formats, stored or in real-time
  • Ability to work with multiple languages, automatically
  • Detecting the language Detection of key words and phrases in conversations
  • Automatic identification of generic entities
  • Detection of changes in the interlocutor
  • Identification of the call’s intention in the conversation
  • Identification and classification of calls or conversations with a negative or positive sentiment index
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How does audio analysis help us?

  • Better user experience
  • Cost reduction
  • More efficient processes
  • Resource Optimization