Artificial Intelligence

Chatbot

A chatbot is a program that enables humans to interact with technology using a variety of input methods (voice, text, etc.) and is typically available 24/7, 365 days a year.

AI Generative Response Chatbot

The evolution of Chatbots has accelerated in recent years with the emergence of Artificial Intelligence (AI) and generative language models like ChatGPT.

At Quental, we have partnered with Turing to develop custom Chatbots for your company. Our programs:

  • Utilize generative language models and neural networks
  • Generate entirely new and original responses
  • Do not rely solely on predefined responses
  • Have the ability to simulate human conversation
  • Provide more creative and contextualized responses
 

In what areas of my company can I use a Chatbot?

  • Customer service and user experience
  • Sales Assistant
  • Internal learning
  • Recruitment
  • Employee attention
  • Operation and Maintenance

What are the benefits of chatbots?

CONVERSATIONAL

A compelling dialogue that not only enhances the customer experience but also provides valuable data to the company to achieve its goals.

Generate more revenue

Sales Assistant chatbots guide customers through the purchasing process, driving sales conversion.

Customizable

Configurable from a single Manager that allows for changing the appearance to editing its knowledge bases.

Self-learning

People reveal a great deal of information in everyday conversations. This information can be used to provide feedback in the conversation and increase customer loyalty, as well as to analyze and extract valuable data for the company.

Reduce costs

It allows for maintaining a 24/7 assistant available to answer simple queries and transfer issues requiring more attention to human workers. This reduces the workload and enables workers to dedicate their time to higher-value tasks.

 
 

Security

Data security is key, especially when it comes to regulatory frameworks and customers’ personal information. Our platform meets current security conditions in multiple geographies and with different legal requirements.