Outsourcing
Efficiently outsource processes or resources and focus on the core of your business

Outsourcing

At Quental we have extensive experience and know that outsourcing certain processes allows companies to focus on specific objectives while reducing costs, saving time and effort and reducing errors.

Remote Tech Talent

Our Recruitment department has a team of professionals capable of finding the best profiles in the shortest time and at the most competitive rate. We also have an automated solution for personnel selection processes, which allows for greater agility in management, favours cooperative work among the team and provides complete visibility of the resource requests processed and the candidates assigned.

Operational outsourcing

We try to ensure that operational outsourcing is not only that, but also commitment to our clients, process optimisation and quality in operations. Within the operational outsourcing we have:

CSC (Customer Service Centre)

At Quental we are specialists in User Service Centres based on technology as a starting point. Outsource the resources that provide microcomputer support or your corporate tools to obtain reductions in incidents thanks to our own methodologies. Our team uses internal procedures based on ITIL, ISO 27001 and other quality standards in which we are certified.

CAU (Centro de Atención al Usuario)

En Quental somos especialistas en los Centros de Atención a Usuarios basados en la tecnología como punto de partida. Externalice los recursos que dan soporte microinformático o de sus herramientas corporativas para obtener unas reducciones de las incidencias gracias a nuestras metodologías propias. Nuestro equipo utiliza procedimientos internos basados en ITIL, en el ISO 27001 y otras normas de calidad en las que estamos certificados.

CAU (Centro de Atención al Usuario)

En Quental somos especialistas en los Centros de Atención a Usuarios basados en la tecnología como punto de partida. Externalice los recursos que dan soporte microinformático o de sus herramientas corporativas para obtener unas reducciones de las incidencias gracias a nuestras metodologías propias. Nuestro equipo utiliza procedimientos internos basados en ITIL, en el ISO 27001 y otras normas de calidad en las que estamos certificados.

Technologies

We work with the most innovative technologies and tools on the market, ensuring the digital transformation that your company needs and adapting to the specific needs of your company.