We seek quality and excellence for our clients

Quality

Quality in our processes is one of our priorities.

We strive for excellence and this is reflected in our certifications:

  • ISO 9001 Certified in the organization’s Quality System.
  • ISO 14001 Environmental Management Certificate
  • ISO 33000/12207 Certified in Level 3 Software Life Cycle Process Maturity.
  • ISO 20000 Certified in the Information Technology Service Management System.
  • ISO 27001 Certified in the Information Security Management System.
  • ENS Certificate of Conformity with the National Security Scheme

As a company committed to Quality, Quental also has the following policies and plans:

Our environmental performance is once again reflected in our 2025 data. We have managed to reduce electricity consumption by 74.3% compared to 2024. In addition, we have decreased CO₂ emissions from electricity generation by 83.8% compared to 2024. These figures consolidate the improvement that began in 2024, a year in which a reduction of 86.6% in electricity consumption and 85% in emissions was already achieved compared to 2023. These results are mainly due to our office in Torre Emperador, where the electricity supply comes from 100% renewable energy sources and holds a BREEAM ES certification with an Excellent rating.

In line with our annual plan, in 2026 we have set the goal of maintaining zero plastic consumption in our office and further reducing electricity usage, as this is highly beneficial for the environment due to greenhouse gas emissions, as well as the high cost of electricity commercialization, driven by ongoing crises linked to persistent geopolitical conflicts. At Quental, we encourage our employees to reduce the use of plastics and paper, especially when printing documents—only what is strictly necessary.

Once again, we continue to implement a series of actions aimed at respecting and protecting the environment and complying with current environmental legislation. To achieve this, we work together, fully aware of the consequences of environmentally irresponsible behavior. Through our collective effort and collaboration, we will continue to develop activities focused on reducing pollution and protecting the planet.

However, these actions must also be carried out by our clients and suppliers who have an environmental impact. To continue achieving our environmental objectives—not only within the company but also in our homes, especially now that we work remotely—we promote awareness of the responsible use of available resources. We also emphasize the rule of the three “Rs” (REDUCE, REUSE, RECYCLE). With this purpose, we make our environmental requirements public; these should be met, as far as possible, by our suppliers and will be taken into account in our annual evaluation.

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