Artificial intelligence

Chatbot

A chatbot is a program that allows humans to interact with technology using a variety of input methods (voice, text, etc.) and is typically available 24/7/365.

AI Generative Response Chatbot

The evolution of Chatbots has accelerated in recent years with the emergence of Artificial Intelligence (AI) and generative language models such as ChatGPT.

At Quental, we have teamed up with  Turing to develop customized Chatbots for your company. Our programs:

  • They use generative language models and neural networks.
  • Generate completely new and original responses
  • Do not rely solely on predefined responses
  • Have the ability to simulate human conversation
    Provide more creative and contextualized responses

In which areas of my company can I use a Chatbot?

  • Customer service and user experience
  • Sales Assistant
  • In-house training
  • Recruitment
  • Employee Support
  • Operation and
  • Maintenance
Tipos de Chatbot -Quental

What are the benefits of chatbots?

CONVERSATIONAL

An engaging dialogue that not only enhances the customer experience, but also provides valuable data to the company to achieve its goals.

Generate more revenue

Sales Assistant chatbots guide customers through the buying process, driving sales conversion.

Customizable

Configurable from a single Manager that allows you to change the look and feel to edit your knowledge bases.

Self-learning

People reveal a great deal of information in everyday conversations. This information can be used to feed back into the conversation and increase customer loyalty, to analyze and extract valuable data for the company, customer loyalty, to analyze and extract valuable data for the company.

reduce costs

It allows keeping an assistant available 24/7 to answer simple questions and transfer issues that require more attention to human workers. This reduces the workload and allows workers to devote their time to higher value tasks.

Security

Data security is key, especially when it comes to regulatory frameworks and customers’ personal information.Our platform complies with today’s security conditions, in multiple geographies and with different legal requirements.